Starlight Casino promotions and loyalty — Encore Rewards and current offers

Starlight Casino promotions and loyalty

Starlight New Westminster pairs free Encore Rewards at Guest Services with promos that either stick around (tier perks, casino happy hour, MATCH daily features) or hit the calendar for a limited run (slot draws, seasonal bonus-play, NFL/F1 nights). Below: how the loyalty program works, what each tier unlocks, and which offer types show up on the floor, in the poker room, and in the restaurants. Parking, game lists, and menus live on the Locations page and the Games and dining page. Dates change — confirm what is live before you book a night around a specific promo.

Pin this — promotions and loyalty

Standing offers versus rotating promotions

Week to week, some benefits at Starlight stay put. Others land on the events calendar, run through a window, then move to the archive.

Always on: Encore membership, tiers, card earning, tier perks, casino happy hour (4:00 pm–8:00 pm), and the MATCH daily features pattern plus MATCH happy hour windows.

Comes and goes: slot draws, refer-a-friend, seasonal bonus-play, NFL/F1 watch parties, birthday slot tournaments, first-responder dining, poker tournament promos, and group/RedBar event packages.

Archived promos do not repeat automatically. Read floor signage or ask at Guest Services before you travel for a named night.

Encore Rewards — sign-up and how the program fits Starlight

Encore Rewards is Gateway's BC loyalty program — Starlight New Westminster is one participating property. Membership is free at Guest Services: bring valid government-issued photo ID, meet 19+, and staff print a card on the spot.

Register before your first rated session so tier progress counts from the first spin. The Locations page notes where Guest Services sits on arrival.

Tier status travels with you across Gateway BC sites, but redemption rules can differ by property. Ask at Guest Services if you are playing elsewhere in the province.

• Where to join — Guest Services on the gaming floor
• What you need — valid government-issued photo ID · 19+
• Cost — free
• Card use — insert when playing slots and tables
• Dining — points at MATCH, Kirin, RedBar, and Noodles to Go; confirm participation before you pay
• BC scope — Gateway BC program; Starlight is one participating property

Encore tiers — Diamond through Elite

Every member starts at Diamond and can move up to Double Diamond, Triple Diamond, and Elite through rated play over a qualifying period. Gateway does not publish fixed point thresholds in open marketing — advancement tracks play volume and frequency during the review window. Staff at Guest Services can read your status and outline what the next level takes.

Perks across tiers include birthday offers, event invitations, ticket and hotel discounts, exclusive contests, and email offers. Diamond gets the base package; upper tiers get more. If a perk does not load, check tier status, email opt-in, and ID match at Guest Services.

What moves your tier up or down

Tier status is not permanent. Gateway reviews rated activity and can promote or demote between review periods. Playing without the card inserted does not count — insert before slots, hand the card to the dealer at tables, and link dining visits before you pay.

Using your Encore card — play, dining points, and redemption

Use the card before the session or transaction — not after.

Gaming: insert at slots and Solar Arena stations before play; hand to the dealer when you sit at live tables. Rated play accrues points; time played before sign-up does not back-credit once you join mid-visit.

Dining: swipe or give your member number at MATCH, Kirin, RedBar, or Noodles to Go before payment. Earn rates and participating venues can change — confirm at the till.

Redemption: points convert to comps, discounts, offers, and contest entries. Guest Services or a host walks through what your balance can access.

Three mistakes that waste points

Forgetting the card at a slot bank. Playing a full session before signing up at Guest Services. Paying for a meal without linking the visit.

Restaurant hours are on the Games and dining page.

Refer-a-friend and seasonal campaigns

Refer-a-friend opens in periodic windows — not year-round. When active, referrer and new member usually get a bonus (complimentary play, bonus points, or dining credit) after the friend enrolls at Guest Services and hits a qualifying play threshold. Amounts and rules change each campaign — ask if a window is live.

Seasonal bonus-play lands around holidays, long weekends, and major sporting calendars — extra point multipliers or complimentary play during a published window. These end when the campaign closes.

• Refer-a-friend — rotating; Guest Services or Encore email
• Seasonal bonus-play — rotating; floor signage or Encore email
• Email-exclusive offers — rotating; opt in at Guest Services

Casino happy hour — offers on the gaming floor

Casino happy hour runs daily 4:00 pm–8:00 pm as a gaming-floor drinks window — select discounted beverages (beer, wine, and cocktail categories) at participating floor bars and service stations. Brands and prices rotate — read the board on the floor that day. Order and consume within the gaming area. Not a sit-down restaurant package.

Floor drinks versus MATCH pub specials

MATCH happy hour is a separate deal: afternoon (3:00 pm–5:30 pm) plus an evening window to close, with discounted bites and drink specials in the sports pub. Window times are on the Games and dining page. The offer is pub food-and-drink pricing, not gaming-floor bar service. Call MATCH at (604) 777-8008 to confirm when the evening window starts.

MATCH daily features and pub promotions

MATCH posts a different food special each weekday — the pattern is fixed even when the dish rotates. Features pull from burgers, wings, share plates, and mains. The day-by-day lineup sits at the host stand — call (604) 777-8008 before you order.

NFL and F1 watch-party promos recur at MATCH — food-and-drink bundles tied to wall screens and the racebook corner. Calendar items, not standing weekly features.

Group packages run Sunday through Thursday via groupsales.starlight@gatewaycasinos.ca · (778) 828-6685 — set-menu bundles, private pub sections, and bus-tour add-ons at promotional pricing. Booking contacts and venue hours are on the Games and dining page.

Slot draws and floor promotions

Floor promos differ from Encore tier perks: tier benefits follow your membership year-round. A slot draw or kiosk contest runs for a listed night, then archives.

• Slot draws — entries through rated slot play or card activity during the promo window
• Kiosk contests — swipe or opt in at a floor kiosk when a campaign is active
• Encore member drawings — for opted-in or tier-qualified members depending on the campaign
• Targeted offers — loaded to Encore accounts during promotional periods

Some draws need minimum rated play; others credit one entry per kiosk swipe. Floor signage and Guest Services explain the current format — last month's rules may not repeat.

Poker promotions — progressives and tournament offers

Promo formats in the poker room sit alongside cash games and the weekly tournament calendar. Stakes, buy-ins, bad-beat rules, and waitlist details are on the Games and dining page.

High-hand progressives pay tiered jackpots when qualifying hands hit at open tables — payout levels scale with tables running. Ask staff which tiers are active.

Birthday slot tournaments appear on the entertainment calendar as a member promo — distinct from the weekly bounty schedule. Structures post at the poker desk when listed.

Tournament promo nights add enhanced prize pools or giveaways on select calendar dates. Call (604) 777-3500 before you travel for a specific promo night.

Birthday offers and tier perks

Encore members receive birthday offers during birthday month — usually complimentary play, dining credit, or bonus contest entries loaded to the active card. Value scales with tier: Diamond gets the base package. Upper tiers get stronger comps.

Activation needs an active card, ID match on the account, and often email opt-in. Ask Guest Services early in the month to confirm what has loaded and any expiry within the window. The perk category is standing. The comp type can shift between program years.

First-responder and community discounts

First-responder dining discounts recur as a promotional theme — periodic reduced pricing at participating restaurants for eligible police, fire, paramedic, and military personnel. Guest Services holds the current eligible list.

Group packages and event promotions

MATCH group packages (Sun–Thu): groupsales.starlight@gatewaycasinos.ca · (778) 828-6685 — set-menu bundles, private pub sections, and coordinated group arrival for teams, clubs, and bus tours.

Bus tour and RedBar private-event packages (Sun–Thu) bundle promotional pricing on food, beverage, and room hire — reservation.starlight@gatewaycasinos.ca · (604) 777-3581. Venue specs and arrival detail are on the Games and dining page and the Locations page.

How to stay current — Guest Services, email, and the calendar

Guest Services handles tier status, draws, refer-a-friend, and birthday activation. Email opt-in at sign-up carries tier-targeted and seasonal offers. Floor boards and kiosks post today's promos — check on arrival. Tier perks run year-round. Draws and watch-party nights rotate weekly or seasonally.